HUMAN RESOURCES CONSULTING & SERVICES
HR outsourcing or “HR as a Service” lets small and medium enterprises delegate employee management tasks to Human Resources Professionals instead of hiring internal HR staff. Common options required include HR Consulting, HR Administrative Services, and HR Self Service Systems.
Our comprehensive HR Services are available as indicated below.
ENGAGEMENT OPTIONS
Our Project Based Option or Adhoc Services Option also covers both Consulting and Business Administration Services. These services are specifically prescribed and requested by the client and is agreed in advance and concluded via an agreement for a determined duration.
All services are charged at an agreed hourly rate for the duration of the project which will be invoiced on a weekly basis or as contracted.
Our Retainer Based Option covers both Consulting and Administration Services.
Our service package is fully tailored to match the day-to-day needs of any business of any size. Retainer services range from a few hours of scheduled consulting every month in order to help you cover your most pressing challenges to full access to a specialist to guide management within your business.
We will provide an agreed number of hours per month of consultancy time. This time may be used at the discretion of the company as the need arises, or on an agreed monthly schedule basis. Consultancy services will be provided personally by a qualified consultant assigned to the customer.
The retainer agreement will cover advisory and consulting time, including telephone consultations, but exclude any project work. A fixed fee per month payable in advance will be charged for this service as a cost-effective option. Any additional consulting time, utilized by the customer over and above the agreed hours per month, will be charged at an agreed hourly rate. You choose the package and the services to be included.
Consulting services provided cover reviews, guidance, and advice in all areas of human resources management. It may include attending targeted management meetings and management support initiatives
Administration based services provided cover day-to-day HR processes which would normally be performed by internal HR management and HR Practitioners. These include processes relating to Payroll, Recruitment, Training, Performance Management and HR Generalised functions in any of the human resources areas. It may include a combination of on-site services and outsourced options. It also includes “HR as a Service” by means of technology.
HUMAN RESOURCES SERVICES
Organisational Development is a key factor for a successful business. To this end, we can assist with organisational structure reviews. You may choose to include the development of the core business processes if they don’t exist, and if necessary the development of a target operating model aspect as part of a streamlining / efficiencies process review. This would also include Job Evaluation Processes which is only offered on a project basis.
The application of Section 189 and Section 189(A) of the Labour Relations Act for all operational requirements could form part of your requirements for which we can offer advice and support should a review recommendation include any form of restructuring processes.
A review of policies and procedures is preceded by an organisation review in order to determine specific requirements. We will provide a set of newly developed or revised HR Policies and Procedures together with supporting documents and templates.
We offer a compliance review service in that we conduct a Labour Legislation Compliance Audit. This entails a complete review of Human Resources practices from a legislative perspective which encompasses the review of HR Policies and HR Procedure, Employment Contracts, amongst others.
We are able to assist with all employee relations processes as part of an outsourced function. This may include a review of the existing ER Practices, Disciplinary Procedure, Code of Conduct and relevant supporting templates.
We provide training workshops for Line Managers and Supervisors in the ER and provide ongoing support/advice. In addition, we are able to include Chairing of Disciplinary hearings and support/assist with preparations for CCMA proceedings.
Administration & Remuneration and Benefits are golden tread items throughout all HR processes. We can conduct a review of the Employee Benefits Processes and Systems in terms of best practice and make recommendations for your consideration.
This can include payroll reviews, Equal Pay, HR Automation, POPI, and other related requirements.
We offer an intuitive and modern cloud payroll solution that do away with some of the legacy payroll approaches (like the month end pay-run concept) and simplified data capture capabilities for Human Capital Management by embedding legislation into the software, thereby minimising the numbers of fields and forms a user would be required to complete.
Start-Up Payroll Solutions focus on supporting start-up businesses and entrepreneurs. We are passionate in our quest to simplify payroll and help you to focus on what matters most – growing your business. With our Payroll, your worries to run payroll, generate and distribute payslips and record keeping of employees’ leave are over. We offer you discounted pricing options on the Lite Edition. The features are fully comprehensive, yet simple to use.
Our customers have a choice of assisted solutions for in-house implementation, or completely outsourced where we will manage the full payroll processes. We recommended cloud solutions as part of innovative best practice approaches.
We support employers with fulfilling the requirements of the EE Act provisions, including conducting an Analysis of the Employment Equity Policies, Practices, Procedures and work environment.
Equal Pay reviews as mandatory in terms of the EEA. Arena will review and make recommendations based on your organisations’ circumstances.
We can also on your behalf prepare the compilation and submission of annual Employment Equity reports and an EE Policy and Plan.
Arena’s Human Resources team will work with your executives and managers to constantly track, evaluate, and improve employee performance. We will provide HR support should any issues arise, and work with managers to develop performance improvement plans when necessary.
We can review and recommend a suitable Performance Appraisal System based on your needs. As part of this process, we will design appropriate performance contracts for management and certain levels of staff linked to the Job-profiles.
We provide training workshops for Line Managers and Supervisors ineffective performance management. This can include training and support for Line Management to manage Poor Work Performance / Incapacity Processes in accordance with relevant Labour Legislation.
We have the ability to draft Job descriptions as a review process by providing best practice templates, naming conventions and suitable terminology.
We can also provide training workshops for Line Managers and Supervisors as an alternative to enable them to review Job Descriptions.
We can develop skills/competency libraries and skills matrix’s suited for your business. We facilitate training needs analysis or a skills audit to identify skills development needs. We assist our customers to source appropriate training interventions and providers whilst ensuring alignment of any proposed training/skills development intervention. If required we can assist with the SETA mandatory report submissions as well as applying for SETA pivotal and discretionary grant funding where applicable.
Do you believe that your company is ready for the next evolution in people management? Talent management processes include Staff Attraction, Retention and succession planning processes.
Then we can also assist with metrics and measures in order to determine ideal remuneration ranges and performance-related compensation.
Locating qualified candidates to fill internal candidacies can be a daunting task, one with long-term implications for your company. We draw from over a decade of experience to ensure that your internal team remains staffed with qualified individuals who possess the qualifications and traits that fit your needs. We have linked to all of the recruitment portals as well as our own internal dashboards to experienced candidates.
Our HR Consulting recruitment division follows a unique methodology compared to a traditional recruitment agency. We will act as an extension of our customer’s Recruitment unit. We can manage the recruitment advertising, shortlisting and interview services in order to source the best talent. It can be a standard type of recruitment full or partial processes or headhunting.
Our costing structure will be tailored to our customer needs in a cost-effective and affordable design.
We offer the following recruitment services:
- Job Vacancy briefing Meetings
- Draft and place adverts
- Candidate Search using our Search Engines
- Screening of Candidates CV’s
- Pre-interviews Screening & Interviews
- One-on-one In-Person Interviews (if required)
- Shortlisting suitable Candidates
- Briefing of Candidates shortlisted to be interviewed
- Scheduling of Client Interviews
- Conducting of References, Credit & Criminal Checks
- Regretting unsuccessful Candidates (if required)
Arrange for Psychometric Assessments (if required)